People Operations Manager: Facts, Skills, and Next Paths

A People Operations Manager ensures that employee lifecycle processes—from hiring to offboarding—run smoothly and efficiently. Day-to-day work involves managing HRIS systems like Workday, processing transactions, and resolving employee tickets through platforms such as FreshService or ServiceNow HRSD.

Core responsibilities include onboarding new hires, administering benefits, tracking compliance with labor laws, and generating reports on workforce data. This role sits within the HR department and collaborates with leadership and cross-functional teams to improve processes and identify automation opportunities. For example, at Vercel, the role focuses on maintaining data quality and automating workflows, while at TechHuman, it involves managing onboarding and compliance tasks alongside benefits administration.

The median salary for this role is approximately $115,498. The most requested skills in current job postings are Onboarding (100% of postings), Compliance (66.7%), Automation (66.7%), HRIS Systems (66.7%), and Workday (66.7%).