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Skill cluster · 6 skills

Customer Success

This cluster covers providing strategic consulting to prevent churn and improve service delivery. Senior Customer Success Managers and Enterprise Customer Success Managers are the primary roles.

100Live openings
$161,731Median salary
69Roles touched
0.41Cohesion

Skills in this cluster

Ordered by centrality — how strongly each anchors the group.

Strategic Consulting -50%
6.3%
1 openings2 roles
Service Delivery new
5%
3 openings5 roles
Churn Prevention -5.9%
13.2%
16 openings14 roles
Technical Sales +37.5%
11.9%
22 openings13 roles
ITIL +28%
9.8%
32 openings26 roles
Epic -16.1%
9.1%
26 openings26 roles

Roles that hire this cluster

Senior Customer Success Manager
6 matching skills · $176,174
Enterprise Customer Success Manager
6 matching skills · $169,400
Customer Success Manager
3 matching skills · $130,000
Product Manager
2 matching skills · $198,000
Growth Manager
2 matching skills · $141,000
Implementation & Onboarding Specialist
2 matching skills · $61,500
Customer Support Specialist
2 matching skills · $45,000
Director of Product
2 matching skills · $276,773

Adjacent clusters

Prospecting & Outreach & Sales MethodologyEncryption & BitbucketPowerShell & AnsibleDAX & Power AutomateAzure Data Factory & Scala
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