Quality Assurance Manager: Facts, Skills, and Next Paths

A Quality Assurance Manager oversees testing and inspection processes to ensure products and services meet regulatory and company standards. Day-to-day work includes reviewing procedures, conducting audits, analyzing quality data, and leading teams to correct deviations.

Core responsibilities include implementing quality programs, monitoring key performance indicators, and managing compliance with federal and state regulations. For example, Sevita focuses on safety and satisfaction for individuals with disabilities, while Dormont Manufacturing Co leads QA across engineering and operations to support national defense. This role typically reports to operations leadership and collaborates with production, compliance, and risk management teams.

The median salary for Quality Assurance Managers is approximately $119,187. The most requested skills in current job postings are Quality Assurance & Testing (100%), Compliance (90%), Documentation (50%), Analytics & Reporting (40%), Risk Management (40%), and Process Improvement (40%). Companies actively hiring include General Dynamics Information Technology, Catalent, Sevita, U.S. Department of Defense, and Sysco.